HPLC, GC, MS, UV, Dissolution, Temperature Apparatus and more ...

Good Communication

“Communication is good, problems are discussed and resolved satisfactorily. NLG has worked hard over the last year to meet compliance standards.”
QC Manager, Drug Development.

 

Existing Customer,
report a breakdown

isoQuality Management System ISO
9001:2015 Certification

Service Plans

Labserv believes that all equipment, serviced regularly, will give a higher degree of performance and reliability, however, original manufactures can be very expensive!

HPLC / UPLC
GC / GCMS
Tablet Dissolution Apparatus
Spectroscopy (UV, FTIR etc..)
UKAS Temperature Mapping (fridges,ovens, stability chambers etc..)

So our affordable support plans are as follows:


Standard
1 x PM visit
Discounted rates on repair callouts
FREE Technical phone support
24/7 Online fault logging
Performance checks after all onsite work
Fully trained engineers
Genuine Quality parts
Partial
1 x PM + PM Kit included
Discounted rates on repair callouts
FREE Technical phone support
24/7 Online fault logging
Performance checks after all onsite work
Fully trained engineers
Genuine Quality parts
Pro-active
1 x PM + PM Kit + Unlimited Callouts
FREE Technical phone support
24/7 Online fault logging
Performance checks after all onsite work
Fully trained engineers
Genuine Quality parts
 
All-Inclusive
1 x PM + ALL Parts included + Unlimited Callouts
FREE Technical phone support
24/7 Online fault logging
Performance checks after all onsite work
Fully trained engineers
Genuine Quality parts
 

PLUS, if full system validation is required then our audit friendly Operational Qualification (OQ) has been proven to be bullet proof for many of the UK’s leading Biotech and Pharmaceutical companies.


Scheduled downtime is far less expensive than non-scheduled!’

 Our annual service contracts are aimed at;

      1. Preventing failure of equipment before it occurs
      2. Ensuring continued reliability of performance
      3. Minimising costly downtime/repairs
      4. Extending the overall life of the instrument 

 

View the full range of manufactures and models we support – HPLC, GC and Mass Specs.